Non-violent Communication (NVC)

A Compelling, Compassionate, Critique of Conservative Extremism by David Frum

NewYorkMagazine_20111128_politicscvr_150the [Republican] party is getting the big questions disastrously wrong

[David Frum on the GOP’s Lost Sense of Reality (New York Magazine, 20 November 2011)]

David Frum, former economics speechwriter for former U.S. President George W. Bush, offers a sharp critique of the Republican Party in an interview with NPR's Steve Innskeep yesterday, David Frum asks "When did the GOP lose touch?". The interview was prompted by Frum's recent article in the current issue of New York Magazine, which is impressive in its breadth and depth ... and, I would argue, its compassion.

I often feel incensed at some of the things I hear and read conservatives saying and writing. Frum's article helps provide some context for some of the perspectives presumably felt and sometimes articulated by some conservatives, but does so largely without being condescending. I'm reminded of one of the central tenets of non-violent communication: communication designed to induce fear, shame and/or guilt in a listener often arises from conscious or unconscious fear, shame and/or guilt on the part of the speaker. I'm also uncomfortably reminded of my own tendencies toward projection and rejection ... which are [also] reflected in the subtitle of Frum's article:

Some of my Republican friends ask if I’ve gone crazy. I say: Look in the mirror.

I highly recommend reading the entire article, and its complementary companion article by Jonathan Chait, who until recently was senior editor at The New Republic, How Did Liberals Become So Unreasonable (although frankly, I did not find Chait's article as compelling ... or compassionate). Here, I wanted share a few excerpts highlighting some key observations Frum makes regarding the rightward GOP shift(s).

  • On Fiscal Austerity and Economic Stagnation:
    ... the big winners in the American fiscal system are the rich, the old, the rural, and veterans—typically conservative constituencies. ... Any serious move to balance the budget, or even just reduce the deficit a little, must inevitably cut programs conservative voters do like: Medicare for current beneficiaries, farm subsidies, veterans’ benefits, and big tax loopholes like the mortgage-interest deduction and employer-provided health benefits. The rank and file of the GOP are therefore caught between their interests and their ideology—intensifying their suspicion that shadowy Washington elites are playing dirty tricks upon them.
  • On Ethnic Competition:
    [In a National Journal article based on a Gallup poll of Republican voters, Second Verse, Same as the First, Ron Brownstein reports that] "... noncollege whites are the gloomiest: Just one-third of them think their kids will live better than they do; an equal number think their children won’t even match their living standard. No other group is nearly that negative." Those fears are not irrational. ... It is precisely these disaffected whites—especially those who didn’t go to college—who form the Republican voting base.
  • On Fox News and Talk Radio:
    Extremism and conflict make for bad politics but great TV. Over the past two decades, conservatism has evolved from a political philosophy into a market segment. An industry has grown up to serve that segment—and its stars have become the true thought leaders of the conservative world. The business model of the conservative media is built on two elements: provoking the audience into a fever of indignation (to keep them watching) and fomenting mistrust of all other information sources (so that they never change the channel).
  • On [what I would call] unenlightened self-interest:
    We used to say “You’re entitled to your own opinion, but not to your own facts.” Now we are all entitled to our own facts, and conservative media use this right to immerse their audience in a total environment of pseudo-facts and pretend information. ... [sinister GOP] billionaires do exist, and some do indeed attempt to influence the political process. ... Yet, for the most part, these Republican billionaires are not acting cynically. They watch Fox News too, and they’re gripped by the same apocalyptic fears as the Republican base. In funding the tea-party movement, they are ­actually acting against their own longer-term interests, for it is the richest who have the most interest in political stability, which depends upon broad societal agreement that the existing distribution of rewards is fair and reasonable. If the social order comes to seem unjust to large numbers of people, what happens next will make Occupy Wall Street look like a street fair.
  • "a going-out-of-business sale for the baby-boom generation":
    Some call this the closing of the conservative mind. Alas, the conservative mind has proved itself only too open, these past years, to all manner of intellectual pollen. Call it instead the drying up of conservative creativity. ... In the aftershock of 2008, large numbers of Americans feel exploited and abused. Rather than workable solutions, my party is offering low taxes for the currently rich and high spending for the currently old, to be followed by who-knows-what and who-the-hell-cares. This isn’t conservatism; it’s a going-out-of-business sale for the baby-boom generation.

Frum finishes off the article with a call for conservative moderates to speak up:

I refuse to believe that I am the only Republican who feels this way. If CNN’s most recent polling is correct, only half of us sympathize with the tea party. However, moderate-minded people dislike conflict—and thus tend to lose to people who relish conflict. The most extreme voices in the GOP now denounce everybody else as Republicans in Name Only. But who elected them as the GOP’s membership committee?

Silent majority_for_peaceDuring this period of increasing protests against inequality and injustice - on Wall Street and other streets in America, as well as on streets and squares in Egypt and elsewhere around the world -  I'm reminded of earlier widespread protests against the Vietnam War ... and former Republican President Richard Nixon's claims during that period to be the spokesperson for what he called the silent majority, and his largely successful efforts to divide and polarize the American people ... and claims made by the more recently self-appointed Republican spokespeople of real Americans.

However, harking back to that earlier period of protest also reminds me of the wisdom of an inspiring liberal who, like Frum, [also] called for moderation in words and actions in the cause of promoting change: Dr. Martin Luther King, Jr:

History will have to record that the greatest tragedy of this period of social transition was not the strident clamor of the bad people, but the appalling silence of the good people.

Although Frum and King espouse different perspectives on the types of changes that are likely to lead to a greater Good, a vigorous, non-violent debate seems like the most likely course to lead toward improvements in politics and society.


Reflections on Reviews, Rebuttals and Respect

image from cscw2011.org image from chi2011.org Having recently served as associate chair for both the CSCW 2011 and CHI 2011 Papers & Notes Committees, I've read a large number of papers, an even larger number of reviews, and a slightly smaller number of rebuttals. In participating in back-to-back committees, a few perspectives and practices that impact the process of scientific peer review have become clearer to me, and I wanted to share a few of those here. I believe all of these boil down to a matter of mutual respect among the participants, and wanted to delve more deeply into some resources that offer guidelines for respectful practices.

TheFourAgreements I want to start out with a brief review of The Four Agreements, by don Miguel Ruiz, as I believe they provide a strong foundation for how to best approach the review process, as well as other areas of life and work (and I'll include links to earlier elaborations on three of the four agreements):

  1. Be Impeccable With Your Word: Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.
  2. Don't Take Anything Personally: Nothing others do is because of you. What others say and do is a projection of their own reality, their own dream. When you are immune to the opinions and actions of others, you won't be the victim of needless suffering.
  3. Don't Make Assumptions: Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With just this one agreement, you can completely transform your life.
  4. Always Do Your Best: Your best is going to change from moment to moment; it will be different when you are healthy as opposed to sick. Under any circumstance, simply do your best, and you will avoid self-judgment, self-abuse and regret.

I see examples of these agreements being violated throughout all aspects of the review process. Reviewers say hurtful things about authors, their work and/or their papers in their reviews and/or online discussions. Some reviewers appear personally offended that authors would have the audacity to submit a paper the reviewers judge to be unworthy. Many reviews reflect implicit or explicit assumptions the reviewers are making about the paper, the work described by the paper, and/or the authors who have written the paper. Some reviews are so short that I have a hard time believing that the reviewers are really doing their best in fully applying their skills and experience to help us make the best possible decision on a paper (but I acknowledge this is an assumption).

image from upload.wikimedia.org Another framework that I believe is helpful to apply in this context is nonviolent communication (NVC), which is predicated on the assumption that everything we do is an attempt to meet our human needs, that conflict sometimes arises through the miscommunication of those needs, and that further conflict can be avoided by refusing to use coercive or manipulative language that is likely to induce fear, guilt, shame, praise, blame, duty, obligation, punishment, or reward. The Wikipedia entry for nonviolent communication offers four steps (that are very similar to some earlier distinctions I'd written about between data, judgments, feelings and wants):

  • making neutral observations (distinguished from interpretations/evaluations e.g. "I see that you are wearing a hat while standing in this building."),
  • expressing feelings (emotions separate from reasons and interpretation e.g. "I am feeling puzzled"),
  • expressing needs (deep motives e.g. "I have a need to learn about other people's motives for doing what they do") and
  • making requests (clear, concrete, feasible and without an explicit or implicit demand e.g. "Please share with me, if you are willing, your reasons for wearing the hat in this building.")

Drawing on both of these sources for inspiration, ideally, a well-written review would have the following characteristics:

  • Focus on the paper, vs. the underlying work or the authors. All comments address [only] what is written in the paper. They should not address the work described by the paper or the authors who have written the paper. In a blind review process, reviewers typically do not have first-hand knowledge of the work described in the paper beyond what is written; reviewers who do have first-hand knowledge should recuse themselves due to a conflict of interest (i.e., they were co-authors or collaborators on the work). Thus, any comments about the work (vs. what is written about the work) are based on assumptions.
  • Follow the principles of non-violent communication (NVC). In particular, use "I" statements wherever possible, and void any direct references to the authors. For example, rather than saying "You don't say how you do X", an NVC phrasing might be something more like "It is not clear to me from the paper how X was done", or rather than saying "Why didn't you do X?", re-phrasing this as "I believe this or a future paper would be strengthened if it included X, or at least a compelling argument as to why X was not done".
  • Be compassionate and generous. Assume that the authors were doing their best in composing the paper, and look for reasons to accept in addition to reasons to reject (the latter usually being more readily identified by people trained in critical thinking). I was particularly inspired by the use of generosity in the directives issued by the CHI 2011 Papers & Notes Chairs at the committee meeting. Perhaps it's the proximity to the holiday season, but I found the use of that term more resonant throughout the meetings than the more traditional (and technical) "reasons to accept" that are often promoted by chairpersons.
  • Reverse the golden rule. The golden rule is "Do unto others as you would have them do unto you". A variation on this theme - which I first encountered in a book about positive psychology called How Full is Your Bucket? - is "Do unto others as they would have you do unto them." Particularly in a multi-disciplinary conference, different norms may be at work. I've had some strong disagreements with reviewers who are used to receiving terse and potentially offensive reviews, who implicitly apply the golden rule and figure if they can take it in reviews of their own papers, so should the authors whose papers they are reviewing. I always try to convince them to break the cycle of violent communication, with varying degrees of success. In a blind review process, of course, reviewers don't know the identities of the authors, and so can't really know how they would "have you do unto them". But I believe it is best to err on the side of nonviolence.

The rebuttal process also offers an opportunity for applying these practices. I won't go into as many details about the rebuttals, but I will say that if there was a category for "best rebuttal" (along the lines of "excellent reviews" and "best paper awards"), I saw two rebuttals among the papers we discussed that were outstanding exemplars of effective rebuttals. These had several factors in common:

  • a heartfelt expression of gratitude for the constructive feedback provided by the reviewers (and the reviews for these submissions were excellent)
  • the correct, gracious and effective identification of misinterpretations by reviewers, and a gentle articulation of the intended interpretation
  • an honest acknowledgment of correctly identified errors or omissions by the reviewers, and an explicit statement of how these would be addressed in a revision (if accepted)

I also witnessed some angry rebuttals, some of which included disparaging remarks about the committee and/or the conference community, none of which had any positive influence on the ultimate decision made on those papers. I won't go into any further details, as I do not believe that would be constructive. However, I would encourage all authors to wait at least 24 hours after they recieve their reviews to even start composing their responses, as I believe this will lead to a more constructive engagement.

Due to the desire to respect confidentiality agreements, I won't disclose any specific reviews or rebuttals from the CSCW or CHI conferences as positive or negative examples, but I will conclude with a few rather extreme examples of negativity - which are so extreme they are humorous - in a blog post on Twisted Bacteria about peer review of scientific papers:

  • This paper is desperate. Please reject it completely and then block the author’s email ID so they can’t use the online system in future.
  • The biggest problem with this manuscript, which has nearly sucked the will to live out of me, is the terrible writing style.
  • The writing and data presentation are so bad that I had to leave work and go home early and then spend time to wonder what life is about.
  • The finding is not novel and the solution induces despair.

There are several more examples of violations of The Four Agreements and the principles of nonviolent communication available at Twisted Bacteria, and I'm grateful that the reviews I've seen (and written) in the CSCW and CHI communities do not reflect the extreme expressions found in this selection from the environmental microbiology community.

I hope that highlighting some of the more positive and constructive approaches one might take to peer reviewing (and rebutting) will promote a more mindful, respectful and effective process for all participants.


Violent communication, emotional contagion, genocide and eliminationism

WorseThanWar Last night, I watched a disturbing show on PBS, Worse than War, "the first major documentary to explore the phenomenon of genocide and how we can stop it". Daniel Jonah Goldhagen, narrator of the film and author of the book upon which it is based, argues that contrary to common conceptions of irrational and spontaneous combustion as the cause of genocide, it actually involves careful planning by rational actors, beginning with the identification of a political objective - typically the removal or elimination of an ethnic group - followed by the persistent demonization and vilification of members of that group through violent and virulent communication and other acts.

Goldhagen proposes that genocide could be more properly characterized as eliminationism:

the belief that one's political opponents are "a cancer on the body politic that must be excised — either by separation from the public at large, through censorship or by outright extermination - in order to protect the purity of the nation"

The 2-hour film (which can be viewed online in its entirety) reviews a number of large-scale atrocities - mass murders often accompanied by systematic rapes and other forms of torture - committed during the 20th and 21st centuries in Darfur, Rwanda, the former Republic of Yugoslavia, Cambodia, Guatemala, Armenia and, of course, Nazi Germany.

In nearly every case, the international community did little to stop the atrocities, and many actions - and inaction - of members of the local and global community reminded me of the social roles involved in the circle of bullying I wrote about in my last post (Be Impeccable with Your Word: Confrontation vs. Condescension and Intimidation): bullies, followers or henchmen, supporters or passive bullies, passive supporters or possible bullies, disengaged onlookers, possible defenders and defenders.

One of the most disturbing segments of the film (starting around the 1:03 mark) showed U.N. Peacekeepers in Rwanda abruptly abandoning the Ecole Technique Officielle school in Kigali, in which they had been protecting thousands of Tutsi from homicidal Hutus, who immediately moved in and massacred the unprotected and unarmed Tutsi. Goldhagen claims that the one post-WWII example of significant and effective intervention, the 1999 NATO bombing of former Yugoslavia, resulted in Slobodan Milošević, leader of the Serbian eliminationists, quickly ceasing atrocities and coming to the negotiation table. He argues that the biggest obstacle to preventing genocide is the lack of the will on the part of world leaders.

ConnectedBookCover Throughout the film, I was reminded of the concept of epidemic hysteria or Mass Psychogenic Illness (MPI) that I recently read about in Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives. The authors, Nicholas Christakis and James Fowler, describe several instances of large-scale emotional contagion in which groups of people "catch" emotions from others through direct contact or observation over varying lengths of time. For example, in what has become known as the Tanganyika laughing epidemic, uncontrollable bouts of laughter lasting a few minutes to a few hours spread across a population of several hundred people during the first several months of 1962. Another, more recent, example was several waves of MPI at a high school in McMinville, TN, during 1998, in which gasoline was purportedly smelled and dozens of people suffered from symptoms of nausea and dizziness; no objective evidence of gasoline or any other physical agent that may have caused the symptoms was ever found. Several other examples are provided, but the important thing I want to note here is that the characteristics that tend to mark episodes of MPI include a highly connected community that tends to be isolated and/or stressed ... characteristics that appear to apply to most, if not all, of the groups of genocide perpetrators depicted in Goldhagen's film.

Toward the end of their book, Christakis and Fowler discuss the "interpersonal spread of criminal behavior as an example of a bad network outcome". As with other viral effects, people observing the commission of a crime - or perhaps its after-effects (e.g., the broken window theory) - may be more likely to commit crimes themselves. They note that "the riskier or more serious the crime, the less likely others are to follow suit (though there can be frenzies of murder too, as in the Rwandan genocide)." Unfortunately, in this context, they do not explore these more serious types of criminal frenzies further.

LuciferEffect Another book that came to mind was The Lucifer Effect: Understanding How Good People Turn Evil, by Philip Zimbardo, which reports on - among other things - his [in]famous Stanford Prison Experiment, in which a group of college students were randomly partitioned into groups of prison guards and prisoners and placed within a simulated prison. The experiment, which was intended to last 2 weeks, was stopped after just 6 days due to the unanticipated ferocity and sadism with which the "prison guards" adopted and performed their roles, and the depression and other signs of stress exhibited by those playing the "prisoners". I haven't actually read the book, but based on the broader coverage described in its synopsis, I believe that it provides many insights relevant to the types of genocide - or eliminationism - described in Goldhagen's film, e.g., the strength of "situational power" and the effects of "conformity, obedience to authority, role-playing, dehumanization, deindividuation and moral disengagement".

I wish I could say that Goldhagen's film depicts atrocities beyond anything I could ever imagine happening in this country ... at least in modern times (slavery, the civil war, and other epochs in our history may represent approximations of eliminationism). However, the roots of all of the examples of eliminationism he examines are all preceded by periods of persistent demonization and vilification of classes of people ... practices that seem to be on the increase in some media pundits and channels. In researching this blog post, I was simultaneously heartened and disheartened to discover that I am not alone in this concern.

In a Marquette Law Review article on Eliminationist Discourse in a Conflicted Society: Lessons for America from Africa?, Phyllis Bernard writes:

This Article proceeds from the assumption that—from a less lofty, more grassroots perspective—modern, organized, formal, one-time venues for extremist political speech do not present the most potent threat to physical safety and a stable democracy. The greater danger emanates from pervasive right-wing extremist themes on radio, television, and some online news sources (often as a modern-day replacement for hard-copy newspapers and newsletters). These media support an increasingly passionate and virulent message in public discourse. This message encourages persons who feel uneasy or displaced in society to expiate their grievances not through the political process, but through murder.

...

This Article addresses pervasive, long-term, mixed messages that blend ostensible news with entertainment, politics, religion, and appeals to ethnic identity and general fear-mongering. Although such discourse receives the greatest coverage in the mass media, the better forum to mitigate and neutralize the incitement to action may be on a person-to-person level. This Article will explore interventions in Rwanda and Nigeria that adapted American dispute prevention and resolution methods to African media and dispute resolution traditions. The African collaborations offer a different view of justice, based on relationships, which may provide a better fit and forum for America to address extremist media messages and their impact on society.

I hope, for the sake of all Americans, that we can learn the lessons from other conflicts, find common ground, foster more civil and respectful relationships, and avoid the kinds of catastrophes we have witnessed in countries that may be, in some key respects, not so different from our own. And I also hope that we can find and employ the will to use our considerable power to stand up to bullies in other parts of the world.


Be Impeccable With Your Word: Confrontation vs. Condescension and Intimidation

TheFourAgreementsI've had a number of opportunities recently to reflect on don Miguel Ruiz' first agreement: be impeccable with your word. Amid public conversations at the recent Coffee Party kickoff meeting, private discussions about reviews of academic papers and proposals, and listening to an interview about the science of wisdom, I've gained a greater appreciation for the importance of making this agreement and adopting this practice. A comment advocating confrontation by my good friend Robb - an ardent defender of the Ruahines Mountain Range in New Zealand and wild places in general - on my blog post about political conversation vs. confrontation in the context of the Coffee Party movement helped me reconsider my opposition to confrontation (the meaning of which is "opposition"), and realize that what I'm actually opposed to is condescension and intimidation. I decided to further clarify my own beliefs about being impeccable with my word in a followup blog post.

I'll start off with the brief description of this agreement on the inner jacket cover of don Miguel Ruiz' book, The Four Agreements: A Practical Guide to Personal Freedom.

Be Impeccable With Your Word: Speak with integrity. Say only what you mean. Avoid using the word to speak against yourself or to gossip about others. Use the power of your word in the direction of truth and love.

In the chapter elaborating on The First Agreement, Ruiz defines impeccable as "without sin" and suggests that sin begins with rejection of myself, and in the case of the word, manifests in using words against myself. [Actually, Ruiz uses the word "yourself" rather than "myself", but I prefer to use "I" statements wherever possible.] If I reject myself, I am more likely to reject others, and if I use words against myself, I am more likely to use words against others. Or, as is observed in the recently released movie, Greenberg (and elsewhere): "hurt people hurt people".

Ruiz describes the power of the word as a form of magic, through which we can cast spells for good or evil. Impeccable use of words - pure magic - can have a powerful effect on people, helping us appreciate positive qualities and do positive things. I've written before about the power of positivity and appropriate praise (and the perils of inappropriate and profuse praise), and recently encountered psychological studies showing that even the unspoken expectations of others can influence us. Ruiz warns that the invocation of what he calls black magic - sowing seeds of fear and doubt in the minds of others - can also have powerful impact, alluding to Hitler, whose words so successfully demonized and vilified an entire race of people that 6 million were killed.

Given my recent revelation about confrontation vs. condescension, I want to distinguish between using words to criticize a person (or a race, religion or political party of persons) and using words to criticize a person's actions. For example, I can question the truthfulness or logic of another person's statements and still be impeccable with my word. However, if I call another person a liar or an imbecile, I am not being impeccable with my word.

S-JOE-WILSON-large The specific words and tone I use to raise a question or potential criticism also offer an opportunity to practice impeccability. For example, someone may say something like "The reforms I'm proposing would not apply to those who are here illegally". I may question the truthfulness of that statement, but if I say "You lie!" - especially if I were to shout that out in a nationally televised public setting - I am not being impeccable with my word ... though I may be giving that person an opportunity to practice the second agreement, don't take anything personally.

If instead I were to say "I disagree with that statement" - especially if I were to do so at another time and place - I am being impeccable with my word. And, if it turns out that the statement with which I disagree is actually true, e.g., the reforms that person is proposing include a provision that explicitly states that "Nothing in this subtitle shall allow Federal payments for affordability credits on behalf of individuals who are not lawfully present in the United States", then being impeccable with my word may help me preserve my integrity more effectively.

I was discussing the distinction between confrontation and condescension in the context of political conversations with a friend yesterday - over coffee - who suggested some references that might inform my perspective. One site lists two basic types of arguments:

There are basically two types of arguments: Aristotelian or adversarial, and Rogerian or consensus-building. Aristotelian argument is made to confirm a position or hypothesis or to refute an existing argument. Using the techniques at hand, the writer attempts to persuade the reader to a particular point of view. The writer uses logic, appeals to the rational in the audience, and provides empirical and common sense evidence to persuade the audience members to change their beliefs, attitudes, and actions.

Rogerian argument is a bit different—its goal is to develop consensus among readers rather than establish an adversarial relationship. The idea is that a successful argument is a winning situation for everyone. Avoiding all emotionally sensitive language, the writer phrases statements in as neutral a way as possible to avoid alienating readers by minimizing threat and establishing trust. The analysis of the opposition's point of view is carefully and objectively worded, demonstrating that the writer understands the position and reasons for believing it. In preparation for the conclusion, the writer points out the common characteristics, goals, and values of the arguments and persons involved. Finally, the writer proposes a resolution that recognizes the interests of all interested parties.

I believe both types of arguments benefit from being impeccable with your word ... assuming the goal is to arrive at the truth of the matter - or at least a deeper under understanding - rather than simply winning. I'm not so sure that truth is a top priority of some participants in our political process.

Speaking of truth, resolution and evolution, I'm reminded of Gandhi's inspiring insights into truth vs. consistency:

My aim is not to be consistent with my previous statements on a given question, but to be consistent with truth as it may present itself to me at a given moment. The result has been that I have grown from truth to truth.

Aristotle, who generally advocated dialectic (logic) over rhetoric (the art of persuasion), acknowledged the pragmatic value of rhetoric in civic affairs, and outlined three primary strategies of persuasion:

  • ethos: how the character and credibility of a speaker can influence an audience to consider him/her to be believable.
  • pathos: the use of emotional appeals to alter the audience's judgment.
  • logos: the use of reasoning, either inductive or deductive, to construct an argument.

Again, I believe that being impeccable with your word is an important ingredient in applying all of these strategies. One can establish one's credibility without resorting to the character assassination of one's opponent, although respectfully raising questions about the credibility of statements made by an opponent is consistent with the first agreement. One can also appeal to emotions without insulting an opponent. And, of course, constructing a logical argument can be done with impeccability, as long as one begins with impeccable premises.

A story on NPR yesterday morning, on anti-bullying programs in schools, based on the Olweus Bullying Prevention Program, offers an instructive overview of the social culture of bullying that supports and promotes intimidation which has ramifications well beyond the schoolyard.

Cycle_of_bullying

Olweus emphasizes the social culture that supports, condones or promotes bullying - the dark side of the idea that "it takes a village":

  • Students who bully: These students want to bully, start the bullying, and play a leader role.
  • Followers or henchmen: These students are positive toward the bullying and take an active part, but don't usually initiate it and do not play a lead role.
  • Supporters or passive bullies: These students actively and openly support the bullying, for example, through laughter or calling attention to the situation, but they don't join in.
  • Passive supporters or possible bullies: These students like the bullying but do not show outward signs of support.
  • Disengaged onlookers: These students do not get involved and do not take a stand, nor do they participate actively in either direction. They might thin or say "It's none of my business" or "Let's watch and see what happens."
  • Possible defenders: These students dislike the bullying and think they should help the student who is being bullied, but do nothing.
  • Defenders: These students dislike the bullying and help or try to help the student who is being bullied.

The NPR story notes that "The community can take away the bully's power by refusing to cheer him on, by telling an adult, or perhaps the ultimate step: stepping in to help the victim."

Anti-bullying tactics has a particular poignancy in political arenas outside of the schoolyard, given recent words and actions surrounding the health care reform debate. House Speaker Nancy Pelosi alluded to the power of words yesterday, in response to the violence and death threats in the wake of this week's health care vote:

I believe that words have power, they weigh a ton. And they are received differently by people in - depending on their, shall we say, emotional state. And we have to take responsibility for words that are said that we do not reject.

A blog post about American Kristallnacht: Conservative Hatred Shatters the Peace includes an extensive rundown of the powerful, hateful and intimidating words used by various conservative leaders over the last several days, some of which explicitly call for the breaking of windows and the murder of elected officials who voted for the health care reform law. I wish I was surprised to learn that the frequency of death threats against President Obama is 400% higher than against former President George W. Bush.

I believe that with a "government of the people, by the people, for the people", the potential victims of this campaign of intimidation are not just our elected officials but all citizens, just as I believe the ultimate victims of the violent words and actions that crystalized on Kristallnacht were not just the persecuted Jews, but the Nazi bullies and their supporters, the passive or disengaged German citizens, and eventually most of the citizens of the world community.

CP_square So, what can someone who objects to the tactics of intimidation do to step in to help the potential victims? One could start or join a movement to "wake up, stand up and speak up", to re-engage in vigorous and respectful political conversation, to oppose bullying without resorting to the bullying tactics of condescension and intimidation. I'm not sure if the Coffee Party movement will ultimately succeed, but I plan to participate in one of the local National Coffee Summit meetings this weekend, as it appears to be a promising vehicle through which to promote and practice being impeccable with your word on a large scale.


Data, Judgments, Feelings and Wants: A Path toward Clarity

I was talking with some colleagues this morning about recognizing and resolving misunderstandings and [other] conflicts. I mentioned a few different perspectives and processes that I've used, and sent along some references. I've blogged about two of them before: the four agreements and love and logic. I was surprised to discover I'd never blogged about a third process, nor could I discover any other references for it on the web. It is the clearing process I learned as part of the Mankind Project.

The core of the process is distinguishing between data, judgments, feelings and wants, and recognizing that each person is simply a mirror for me (and I am simply a mirror for others). When I feel a "charge" about something that someone has said (or not said) or done (or not done), I can clear that charge by recognizing, articulating and processing four dimensions of the energy I'm feeling about the [in]action:

  • Data: what are the observable facts involved in the situation: things that have been said or done (or not said or not done), by me or the other person(s)?
  • Judgments: what inferences do I draw from those data, e.g., how do I judge the other(s), and/or how do I judge that he/she/they judge me?
  • Feelings: how do I feel about those judgments and data, i.e., glad, sad, mad or afraid?
  • Wants: given these feelings, judgments and data, what is it I really want (for myself)?

Learning how to distinguish effectively between data and judgments is a challenging (and ongoing) process. I often think of negative judgments such as "you don't respect me" or "you don't take me seriously" as data, but increasingly recognize them as judgments. Getting clear about the actual feelings is also challenging, as the surface level anger I sometimes feel is often a mask for fear. Early on, my wants often revolved around what I wanted from another person (e.g., "I want you to love me") and it is only with persistent practice that I can better realize the value of focusing on wants for myself ("I want to love myself ... regardless of whether I judge that anyone else loves me").

I've omitted a step from the list above, in which I may reflect on how the charge I feel is really about me (radical personal responsibility), and [when appropriate] to go back to the first time I felt the feelings and judgments that are creating the charge. This often occurs between the feelings and wants steps, but I can't think of a good one-word description for this step. It typically results in yet another example of "lessons are repeated as often as necessary".

The framework is powerful, and I've often applied it outside of MKP contexts. I was surprised that googling for "data judgments feelings wants" did not turn up anything I recognized as relevant to MKP (and hope that I'm not violating some principle in revealing the process here). However, the search turned up some interesting items, e.g.,

The Four Preferences: Do we rely on our five senses and want concrete, practical data to work with? ... Most decisions involve some Thinking and some Feeling. ...

ISTJ Personal Growth: An ISTJ's feeling of success depends upon being able to use their ... Their hyper-vigilant judgments about the rationality and competence of others may be a ...

As I've noted before, I'm an ENFP ... and although I haven't noted it before, my wife, Amy, is an ISTJ, and so this google-based serendipitous discovery of potential differences in perspectives regarding judgments, feelings and wants is rather illuminating (in my judgment).